Customer Success Stories

We love to share our customers’ victories.

SiteGiant customer base is very diverse as we cater to various business model, from small start-up businesses to established companies. Whether it’s for personal or business websites, our economical prices make it easy and affordable for anyone to get started on the web without sacrificing quality, reliability, and excellent customer service.

Wonder what our current customers are saying? We can’t speak for all of them but here’s what a few said (with their permission of course)

I don’t have to work till late night, plus Sales Increased 40% – 50% after using SiteGiant

Before I get to know SiteGiant, everyday I work until midnight to reply all order’s email, Facebook PM. Daytime still a lot of things to settle like stock checking, stock packing and answering customer phone call.

After using SiteGiant’s shopping cart system, now I can well manage my all email order, most all my customers turn themselves to my website placing order themselves.

– May May

How Rizal take advantage of eCommerce to boost his offline business

Since we using SiteGiant’s website, compare to just a social media online business, our sales increase more than 300%, and then it keep on increase every year!

– Rizal Helmi

How Felix expand from one business to 3 online businesses

Before this, i was with another e-commerce provider. But later i have switched my website to sitegiant because – 1.) more user friendly interface. 2.) affordable package but with complete/ full functions, worth it! 3.) most important, SEO friendly, which is very important to get found in Google.

After changed to sitegiant, we see our traffic grow steadily and now our sales has increased. For sellers like us, the most important things are having good backend support and saw traffic increase, thus our income will also increase. Now we are full time seller. 🙂

– Felix Lee

How a mother of 2 build up her online empire from scratch

Sherynn discovered & founded her first online wholesale business selling baby & kids products when she was pregnant. She noticed the local retailers taking advantage of selling expensive baby products, where she foreseen it as an opportunity to setup online business for selling baby products at lower price! Never underestimate the power of women entrepreneurship!

After using SiteGiant, Sherynn no longer needed to spend time on doing manual work such as manually record orders, invoices and other admin works. Furthermore, UOR sales increased by 300% every year. Sherynn spend more time on business planning of how to expand her business wider to be the No.1 Baby & Kids wholesaler in Malaysia!

– Sherynn Ooi

From International business to successful local online business

SiteGiant’s system contains one excellent feature when in comparison with other shopping cart system. First, their response is fast, whenever there are new features or modules, they will update to my website automatically.

Second, their system works very well in local market…

– Lawrence Liaw

There is no sales if I am not sitting in front my PC desk. Especially during weekend or when I am on vacation, my income is almost RM0

I was working as Account Manager few years ago. After delivering my baby, I get inspired after viewing some other dropshipping service. Hence I work as part time online seller and started to sell some kids clothing via facebook.

When my business start growing, I faced many challenges – I don’t have spare time for myself and my family. I need to spend all my time in managing my business, to say in a more exaggerated way, there is no sales if I am not sitting in front of my PC. Especially during weekend or when I am on vacation, my income is almost RM0

I have to incharge of promoting, answering all inquiries, packing and so on.. there are so many things that I need to do to keep my business running.

After I went through a life like this for 2 years. Eventually I realized I need a system to minimize my workload, hence I signed up with SiteGiant’s Online Store. And to my surprise, my business gets automated in certain extent. Customers are checking product details and pricing themselves, inquiry has been reduced but sales is still maintaining at the same level. The best part is they even know how to place order themselves and it is really saving me lots of time in customer service part.

Among all the features in SiteGiant’s Store, I like the Marketplace Sync the most, the second one is Customer Group tool whereby I can split my customers into Retail and Wholesale Group and I can customize my pricing to each group respectively. Thanks to SiteGiant, I can manage my business more effectively now.


Ms Yong
(Klang, Selangor)
Baby & Kids Product Online Wholesaler

Our misunderstanding turn out helping us making the right decision….

We started off our business as retail shop at Wisma Tancom for many years ago. Although we always have an idea to sell our products online, but we don’t have enough confidence to venture into it

Our initial thought is… selling online is involving too much technical stuff, need to find programmer or web developer to create an Online Store, we never thought that there is a Turn-key eCommerce Solution, just plug and play… Like what we have sign up with SiteGiant

When Lazada venturing into Malaysia eCommerce market. We had misunderstand they are one of our competitor who sell Mobile and Gadget products, never thought that it is a marketplace. Hence our management decided no matter what we need to go online this time… and luckily, we did. The misunderstanding turn out helping us making the right decision.

When we do researching on the eCommerce solution in the market, someone recommended some providers as well, but we end up choosing SiteGiant.. and luckily, we did.

Despite the features, what we like the most in SiteGiant is their After Sales Service. Their Support is very patience and helpful, especially Jez and Beh. Whenever we raise up our questions or issues, they will reply promptly.

Currently, the feature in SiteGiant’s Store that we use the most is Marketplace Sync, and we already see some result few months after we launch our store , we will definitely explore further and try to fully utilised all the features.


Alex Tan
(Kuala Lumpur)
Tan Electronics Sdn Bhd
Merchant of Mobile & Accessories Products

Someone with 30 years IT Background Said :
No more headache on the technical part…

I have been in IT field for 30 years and before using SiteGiant’s services, I actually own online store which is building from scratch by programmer.

Unfortunately, it is difficult to maintain the custom made application ourselves, although it is custom built to suit our need, but doesn’t contain some other powerful features as well, so after I sign up SiteGiant’s online Store, it includes everything that you need to sell online in one place, no more headache on the technical part…

Another reason I signed up with SiteGiant is their Webstore comes with mobile version, as I realized that the trend has changed where, consumer browsing website using mobile devices.


Eric Tan
(Kuala Lumpur)
Kids Station Marketing Sdn. Bhd
Online Seller of Toys and Child Development Products

Firstly, i want to say thank you to Sitegiant
because provide us an easy, great

Firstly, i want to say thank you to sitegiant because provide us an easy, great, simple and awesome eccomerce platform for my online bussiness.

Actually, before i use ecomerce platform from sitegiant, I spend more than 1 years to search web hosting and eccomerce platform for my online business. And now i get it!

I would recommend Sitegiant to anyone wanting a great professional website.

Why? because

Price :
very reasonable and more value for money

Only focus on business development, marketing and online selling

Product upload :
Very fast and easy

IT Knowledge :
-you don’t need to have any IT knowledge at all to use it.
-No coding requirement.
-No need to hire programmer to develop the website

Ecommerce platform :
– Very easy, fast, and save your time. Only 1 click you can upload your product to another marketplace (11 street, lazada, lelong and etc)
– Awesome Marketing Tools . I lIke it!

So, You Must Try it! It will help you to grow your business.


Nur Asidah
More Customer Testimonials

We are delighted with our decision to use SiteGiant for our website design. We would like to congratulate your team on a job well done. They have been extremely helpful, highly professional, prompt, polite and patient through my various requests. This has been a painless process for us from start to finish. Our site looks impressive and polished, your designers did a wonderful job converting our initial concepts into a finished product.

We truly feel like VIP clients, which is a great feeling to have, and would recommend SiteGiant to anyone wanting a professional website.

Kelly Phang

ServerLink is a Remote Access software distributor. We started to host our e-commerce with SiteGiant since 2012. The decision to choice SiteGiant was impressed by the Multi Tier pricing feature which best fit to our business model. The mechanism was design simple to be handled by anyone without Web Development knowledge. All function needed for ecommerce are almost there to be used by any type of businesses. By upgrade to Uni Cart system with responsive features, our customers from domestic and international are much excited to shop online with mobile phone or tablets. Sales volume has increased significantly. We hope to keep going with Site Giant for more improving and enhancement of features to suit the business world.

Adrian Foo

SiteGiant render an easy and simple platform for my e-business, we got more than we paid, our business go to Globe without any hassle, thank you SiteGiant.

Kent Mak - Diamond Comic

My good experience from SiteGiant began with their Sales team and followed all the way through to implementation. Naturally, as a business owner, I am concerned about picking the best vendors to support my organisations needs. SiteGiant understood this by not only patiently walking me through the solution and my options, but also by providing me with insight into future promotions and offers that I could take advantage of.

Follow this by the implementation team and their promise of getting my site up and running in 48 hours. As an IT Professional, I know that nothing is ever guaranteed and that bold promises always come with caveats. I was however, pleasantly surprised to find that my site was up and running within the period promised and that it was done despite 24 of those 48 hours being a public holiday!

I would recommend SiteGiant to anyone who values good customer service and and an efficient support staff. Well Done!

Kevin Bernard

We have this e-commerce business with Sitegiant for few years now. Sincerely thanks to everyone who work as a team in Sitegiant leading my online business without hassle. What’s the word that I should use to describe their technical support team? AWESOME!

I could have choose other web hosting company for my online business, but I NEVER do, because there’s no reason I should do that.

Why? Because their:
Service – GREAT
Technical support – EFFICIENT
Credibility – AFFIRMATIVE
Product updates – TERRIFIC

We’ll walk our journey together with Sitegiant, we hope you do the same!

William Tan - Nitecore Malaysia /

Our company have hiring SiteGiant as our web hosting provider for a few years already. Throughout these years, SiteGiant provide very excellent services. Prompt reply for problem solving on web hosting. We just appointed SiteGiant to design our website. We are fully satisfy with our website Web design as what we expected. Price is reasonable and value for money!

We will continuing to choose SiteGiant as our web solution provider for our new webbase project.

Jeffry Ong - O.G. Textile Sdn Bhd

SiteGiant provides us an easy and great e-commerce platform for our online business. Excellent customer service and prompt reply in solving all occurred issues.

Summer & Wendy

You will never regret to use Stanley or SiteGiant services.

Stanley is a professional designer and SiteGiant is a super great Web-Hosting company. They always put extra effort for the customers…

Francis Chan (Investor, Mentor) /

SiteGiant provide us an easy and simple platform for my business . Great customer service and fast reply in problems occured for the web administration issue . It provides simple and easy way for us to understand the selling online platform! We feel satisfy for the service given. Thank you SiteGiant for providing us such good and professional service!

Kean Ang (Director) - F Block Apparel Sdn. Bhd.

SiteGiant Webstore

Find everything you need for a successful ecommerce business here. Be it SEO friendly webstore, mobile friendly templates, secured shopping cart, simplified checkout process, widely used payment gateway and more, we got you all covered.

Facebook Commerce

Sell on Facebook effortlessly with these must-have tools for every successful Facebook business.

Marketplace Sync

Sell to popular marketplaces such as Lazada, Shopee, 11street, Lelong with just a click. Sell everywhere, your income has no limit now.